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Shipping Costs & Information

I offer worldwide shipping.

▶︎ SHIPPING COSTS
The shipping costs depend on the size and weight of the artwork and the shipping destination.
You can see the exact shipping costs for each artwork on the artwork product page:
➔ To see the exact shipping costs, go to the respective artwork product page and click on the link “About shipping cost” (displayed right under the price).

Small Paintings
• Within Japan: ¥1,500 (about $14 / €12 at the moment of writing)
• Worldwide: ¥4,500 (about $43 / €36 at the moment of writing)

Small Ceramic Works
• Within Japan: ¥1,500 (about $14 / €12 at the moment of writing)
• Worldwide: ¥4,500 (about $43 / €36 at the moment of writing)

If you purchase multiple artworks, shipping costs for each artwork will be charged.

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▶︎ SHIPPING METHODS
All packages are shipped from Tokyo, Japan.
• Orders within Japan are shipped with Japan Post.
• International orders are shipped with EMS (Express Mail Service by Japan Post) or Yamato. In both cases, international orders are shipped via airmail.

▶︎ SHIPPING TIME
The shipping time depends on the shipping destination.
• Within Japan, it usually takes 3 - 7 days for an order to arrive.
• To US and Europe for example, shipping time can take between 1 - 2 weeks.
Please note that the shipping time can also be delayed due to customs and unforeseen events. In some cases it might take up to 2 months or more for a package to arrive.

▶︎ TRACKING
After your order has been shipped, you will receive an email with a tracking number and link to the shipping service website. You can check the status of your package from there. The website is available in English.

▶︎ INSURANCE
In general, the shipping is not insured. If you would like to purchase insurance, please contact me before you place your order. Please note that in this case, additional costs for the insurance will apply.

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I M P O R T A N T

▶︎ DELAYED SHIPPING DUE TO COVID-19
Because of the COVID-19 pandemic, Japan Post is currently not accepting packages for overseas shipping. Orders outside Japan will be shipped with Yamato instead (exceptions may apply).
Please understand that at the moment, shipping might also be delayed.

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For more information, please visit my FAQ page:
https://atelierkanno.stores.jp/faq